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Certification Services

ISO 9001:2008
ISO 9001:2008 is the most commonly used international standard that provides a framework for an effective quality management system. It is applicable to all organizations, regardless of type, size and product provided.

This standard brings in consistency in providing products that meets customer expectations and applicable statutory and regulatory requirements. It aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system.

ISO 20000-1:2011
As an IT Service Provider, you need to plan, establish, implement, operate, monitor, review, maintain and improve your Service Management System (SMS).

ISO/IEC 20000-1:2011 is an international standard for IT Service Management Systems (ITSMS) which helps service providers meet agreed service requirements (SLAs) of the customers and at the same time improve capacity utilization, resource availability, planned transition or upgrade of services, and deal with sudden and significant disruptions by ensuring continuity.

ISO/IEC 20000-1:2011 reflects best practices contained within the ITIL (Information Technology Infrastructure Library) framework, and equally supports Microsoft Operations Framework and components of ISACA’s COBIT framework.

ISO 27001:2013
ISO/IEC 27001:2013 is a standard for Information Security Management System (ISMS) which provides a systematic approach to managing sensitive company information so that it remains secure. It addresses security of information in whatever form it is held and covers IT systems, people, and processes.

Information is globally accepted as a vital asset by most organizations and businesses. Maintaining the confidentiality, integrity, and availability of vital corporate and customer information is essential to maintain competitive edge, cash-flow, profitability, legal compliance and commercial image.

It is easy to imagine the consequences for an organization if its information is lost, destroyed, corrupted, burnt, flooded, sabotaged or misused. In many cases it can (and has) led to the collapse of companies.

The Capability Maturity Model Integration (CMMI®) was developed by a group of experts from industry, government, and the Software Engineering Institute (SEI) at Carnegie Mellon University. It is a time tested process improvement model, implemented in organizations to establish standardized processes, enhance consistency across teams and achieve repeatable performance.

This model helps integrate conventionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes and presents a point of reference for appraising current processes.

Eagle & MQAS
These services are brought to you by Eagle ( and MQAS (, who have partnered by jointly entering into an agreement for this purpose.

Maverick Quality Advisory Services (MQAS) is a leading consultancy, training and appraisal services company, providing certification for ISO9001:2008, ISO27001:2005, ISO20000:2011, ISO14001, and ISO18001 (OHSAS). It is a worldwide SEI Partner specializing in CMMI consulting and certification services for CMMI ML2, ML3, ML4 and ML5 coupled with Six Sigma and ITSM practices. It is also Registered Education Provider for PMI USA and imparts Certification Training for PMI and other areas.

MQAS has extensively trained, experienced and qualified professionals with multi disciplinary skills having global experience of conducting appraisals, audits, and training at over 100 organizations across the world. It has presence in USA, Europe, Asia Pacific Region and South East Asia –Malaysia, Indonesia, Vietnam, Taiwan, China, Philippines with its registered offices in New Delhi and Virginia USA.

Eagle Information Systems (Eagle) is a services company focused on Software Development, Storage Solutions, Information Security and IT Infrastructure Management Products and Services. Based in New Delhi, it has 10 offices across India and provides services at 214 locations all over the country.

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